Bear RV's Trial and Return Policy
Try it out at home, wherever your roam
To start, have one of our mattresses delivered right to your residence for an easy setup. Night one starts when your mattress is delivered.
Enjoy your mattress for at least 30 nights
Like starting a new gym routine or wearing a new pair of shoes, it may take time for your body to fully adjust to the proper support you'll get from a new mattress.
Returns are always hassle-free
If you are not satisfied, call before your 100th night to begin the return process.
You may request a return of your mattress within 100 nights after the delivery. We require a minimum trial of 30 nights before a return can be initiated. Your return time-frame begins based on the delivery confirmation date.
Only one return of any mattress per customer, household, and/or delivery address. Returns are valid on your first order only. You will be refunded for the cost of the mattress (less any discounts). In order to receive a refund, send an email with proof of donation or disposal of the mattress to firstname.lastname@example.org.
If you wish to return an unopened mattress, contact us within the first 100 nights and we will send you a return shipping label. Unopened returns must be sent back to Bear Mattress LLC.
Absolutely no refunds or returns will be granted after 100 nights.
Have a Question?
Our friendly support team will walk you through every step of your return and answer any questions you might have. Give us a call!
Customer Service hours:
Mon - Fri, 10AM - 6PM EST